Help & Advice

To everyone at Passmore Group,

We are writing to let you know how pleased we are with our new bathroom. It has turned out exactly as we wanted.

The care and attention we received from your firm has been exceptional. You have gone far beyond what would be seen as normal expectation. From our first visit to the Harrogate showroom, through the design stage and on to the fitting we received great care, courtesy and kindness. Every person we had dealings with has been equally helpful and understanding of our needs and desires.

What you have achieved for us is worth all the money and we have been pleased to show off our new bathroom to others. This bathroom will set us up as we grow older.

A special thank you to Garry who made sure we were completely happy with our order by driving us to the Leeds showroom and home again so that we could see what we wanted in situ. Also thanks must go to our fitter, Andy, faced with a third floor flat along with all the constraints of space – he did brilliantly!

Thank you to everyone at Passmore Group for all your wok – as well as the ‘goodies’ we have received.

Mr & Mrs Hughes, Harrogate, North Yorkshire

At last a company which says what it means, no hassle or mess during installation of bathroom. Complete satisfaction on job well done, special thanks to Craig our installer.

Mr & Mrs Johnstone, Harrogate, North Yorkshire

From start to finish, everyone involved in the work was polite and professional.

The advice we were given was excellent, and the work was completed to a very high standard.

Deborah Hall, Kippax, Leeds, West Yorkshire

As usual workers were very good (excellent actually!) very pleasant & also office staff were wonderful and helpful

Mr & Mrs Mulkeen, Leeds, West Yorkshire

We just wanted to take the opportunity to thank you for the excellent work carried out with our new bathroom design and fit. The whole experience from our visit to your Leeds showroom right through to the completion of the work was thoroughly professional yet friendly. We wanted to specifically call out some individuals who helped us along the way and were a pleasure to deal with;

Sue in your Leeds showroom is a real asset, she really sold the company and gave plenty of assurance on how well looked after we would be during the journey should we decide to proceed.

Julie, our designer, really listened to all our ideas and inspired us with new ideas, converting them into the designs we then saw come to fruition

Carl, our superstar fitter, what an absolute pleasure he was to deal with. It is not only obvious he is very skilled but also his attention to detail, pride in his work and desire to keep us informed along the way gave us the complete confidence we were in for a treat with the finished work. To quote Carl “it will be mega in here” and it is!

Not withstanding the fact we had inevitable hiccups along the way, we loved the way everyone pulled together to try and resolve the issues which even resulted in a visit from Steve himself.

We would not hesitate to recommend you or use your services again.

Mr & Mrs Heaton, Shelf, Halifax, West Yorkshire