Case Studies

We would like to express our gratitude & appreciation for the excellent service we have experienced throughout this project. The time & effort put in by Paul in the early design stages to the commitment of Steve & Dave in carrying out the works, we have had nothing but superb service & attention to detail.

At all stages we were fully involved in making decisions and when things needed to be resolved as the work progressed, we were always consulted before a course of action agreed.

The finished product is everything we hoped it would be and we would not hesitate to recommend passmore to anybody seeking a high quality bathroom.

Mr & Mrs Longfield, Morley, Leeds, West Yorkshire

We came back to More Bathrooms, part of the Passmore Group, due to the excellent job they did on our en-suite a few years back.

The process was smooth and clear; home visit, showroom visit, surveyor visit and then the guys turned up to do the work. All was done at a time that suited us (they were ready to start the work a couple of days earlier but we couldn’t get time in our diaries).

Work was carried out on schedule, even working weekends to stay ahead. When problems did occur the fitter dealt with them calmly and professionally - setting out our options without leaning one way or the other. The work was completed on time, although we did have a problem with bath taps, I suspect this was caused by a supplier but was eventually solved to our satisfaction.

The end result looks brilliant, and have had many positive comments from visitors. One special shout needs to go to Sam, he has now done both our jobs and is brilliant. A less patient individual might have reacted differently to being pestered by their customers!

Mr Sayer, Scholes, Cleckheaton, Bradford

Dear Sirs,

Please find enclosed a cheque and completed customer survey as requested.

May we say that we are delighted with the work carried out and it has been a pleasure dealing with your firm. Sam, who fitted the wet room, was superb and very understanding and any little hiccups he sorted immediately. Many thanks for the thank you chocolates it was a lovely and unexpected gesture.

Mr & Mrs Firth, Rothwell, Leeds, West Yorkshire

From start to end from going into the showroom to the work starting we are very happy I will give 5 stars to everyone and the price is great told all my friends about you .Thankyou again.

Mr & Mrs Darwin, Ripon, Harrogate, North Yorkshire

Paul our installer was brilliant!

Mrs Sellans, Tinshill, Leeds, West Yorkshire